WORK WITH US WORK WITH US
info@bizmark.ie

Privacy policy

Last updated: 15/11/25

This Privacy Policy explains how Bizmark Studio (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you use https://bizmarkstudio.com (the “Website”) or otherwise interact with us in relation to our consulting and digital services.

We are committed to protecting your privacy and processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland).

  1. Who we are (Data Controller)

The data controller responsible for your personal data is:

Bizmark AI Ltd
Registered Address: The Portershed, 15 Market St, Galway, Ireland, H91 TCX3, GALWAY, IRELAND]Company Number: 754776
Email: info@bizmark.ie
Phone: 091 413 507

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at info@bizmark.ie

  1. Personal data we collect

We may collect and process the following categories of personal data when you visit the Website or work with us on services such as Business Audits, Web & App Development, Sales & Marketing Strategies, and Branding & Design.

2.1 Data you provide directly

  • Contact details: name, email address, phone number, job title, company name.
  • Enquiry information: details you share when you complete a form, book a call, or contact us about a project (e.g. current challenges, goals, budgets, timelines).
  • Account information (if applicable): username, password, and profiles for any client portal or project workspace we provide.
  • Billing details (if applicable): billing address, VAT number, and payment reference details. We do not store full card details where payments are handled by a third-party processor.

2.2 Data we collect automatically

When you use the Website, we may automatically collect:

  • Technical data: IP address, browser type and version, operating system, device type, and similar information.
  • Usage data: pages visited, time and date of visits, time spent on pages, referral URLs, and interactions with our content.
  • Cookies and similar technologies: small files placed on your device that help us understand Website usage and improve performance. (See Section 4.)

2.3 Data from third parties

We may receive personal data about you from:

  • Analytics and measurement tools (e.g. website analytics platforms) in aggregated or pseudonymized form.
  • Advertising or social platforms (if used) where you interact with our ads or content.
  • Referral partners who have your permission to share your details with us.
  1. Purposes and legal bases for processing

We process your personal data for the following purposes and under the following legal bases:

3.1 To respond to enquiries and explore potential projects

  • Handling contact form submissions, emails, and calls.
  • Understanding your business needs so we can propose suitable services.
    Legal basis:
  • Article 6(1)(b) GDPR – performance of a contract or steps taken at your request prior to entering into a contract.
  • Article 6(1)(f) GDPR – our legitimate interest in responding to enquiries and developing our business.

3.2 To deliver our services and manage client relationships

  • Project scoping, onboarding, communication, and delivery.
  • Providing access to project workspaces, documentation, or dashboards (if applicable).
  • Invoicing, payment collection, and basic financial records.
    Legal basis:
  • Article 6(1)(b) GDPR – performance of a contract with you or your organisation.
  • Article 6(1)(c) GDPR – compliance with legal obligations (such as tax and accounting).

3.3 Marketing and business development

  • Sending updates about our services, insights, or content that may be relevant to you.
  • Inviting you to events, webinars, or consultations.
  • Managing your marketing preferences.
    Legal basis:
  • Article 6(1)(a) GDPR – your consent (for example, when you subscribe to a mailing list).
  • Article 6(1)(f) GDPR – our legitimate interest in promoting and growing our business, where Irish e-privacy rules allow this (for example, certain B2B communications).

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us at info@bizmark.ie

3.4 Website performance, security, and analytics

  • Monitoring performance and improving the design and usability of the Website.
  • Analyzing how visitors find and use the Website so we can refine our content and services.
  • Maintaining the security and integrity of our systems (e.g. detecting abuse or attempted attacks).
    Legal basis:
  • Article 6(1)(f) GDPR – our legitimate interest in operating a secure, effective Website and understanding how it is used.

3.5 Legal and regulatory compliance

  • Complying with our obligations under Irish and EU law.
  • Handling disputes and defending legal claims.
    Legal basis:
  • Article 6(1)(c) GDPR – compliance with legal obligations.
  • Article 6(1)(f) GDPR – our legitimate interest in establishing, exercising, or defending legal claims.
  1. Cookies and similar technologies

We use cookies and similar technologies to:

  • Ensure the Website functions properly;
  • Remember your preferences (where applicable);
  • Understand how visitors use the Website;
  • (If implemented) Measure and improve the performance of any marketing campaigns.

Where required under Irish and EU law, we will request your consent before using non-essential cookies, such as analytics or marketing cookies. You can manage your cookie preferences via our cookie banner / settings tool and through your browser settings.

For more detail on the types of cookies we use and how long they last, please refer to our Cookie Policy.

  1. Who we share your personal data with

We may share your personal data with:

  • Service providers / processors, such as:
    • Website hosting and infrastructure providers;
    • Analytics and measurement tools;
    • Email, CRM, and communications platforms;
    • Payment processors (if you pay us online);
    • Professional advisors (accountants, legal advisors, and similar).

These providers act on our instructions and are subject to confidentiality and data protection obligations.

  • Specialist partners and subcontractors we work with to deliver services to you (for example, independent designers, developers, or consultants), where necessary for the project.
  • Regulatory bodies, authorities, and law enforcement, where required by law or where necessary to protect our rights, property, or safety.

We do not sell your personal data.

  1. International transfers

Some of our service providers may be located outside the European Economic Area (EEA) or may store data in other jurisdictions.

Where your personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place, such as:

  • An adequacy decision by the European Commission; or
  • Standard Contractual Clauses approved by the European Commission; or
  • Other safeguards permitted under GDPR.

You can contact us at info@bizmark.ie for further information about the safeguards used for specific transfers.

  1. Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy and to meet legal, accounting, or reporting requirements.

In general:

  • Enquiry data (e.g. contact form submissions, emails) – kept for up to 2 years from our last meaningful interaction, unless you become a client.
  • Client and project data – kept for the duration of our engagement and typically for 7 years thereafter, in line with Irish tax and legal requirements.
  • Marketing data (e.g. mailing list details) – kept until you withdraw consent or object to marketing, or for up to 3 years of inactivity, after which it may be deleted or anonymized.
  • Analytics and technical data – kept for up to 26 months, often in aggregated or anonymized form.

We may retain certain information for longer where necessary in connection with legal claims or regulatory requirements.

  1. Your data protection rights

Under GDPR and Irish data protection law, you have the following rights (subject to conditions and exemptions):

  • Right of access – to obtain confirmation of whether we process your personal data and to request a copy.
  • Right to rectification – to have inaccurate or incomplete data corrected.
  • Right to erasure – to request deletion of your personal data in certain circumstances.
  • Right to restrict processing – to request that we limit the processing of your data in specific situations.
  • Right to data portability – to receive your personal data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller.
  • Right to object – to object to processing based on our legitimate interests or for direct marketing.
  • Right to withdraw consent – where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at info@bizmark.ie. We may need to verify your identity before responding.

  1. Complaints

If you have concerns about how we handle your personal data, you can contact us at info@bizmark.ie and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:

Data Protection Commission
Website: dataprotection.ie
Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Phone: +353 (0)761 104 800 or +353 (0)57 868 4800

  1. Security

We take appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

These measures may include:

  • Secure hosting and access controls;
  • Encryption where appropriate;
  • Regular review of user access and permissions;
  • Staff awareness and confidentiality obligations.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Third-party websites

The Website may contain links to third-party websites, plug-ins, or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any websites you visit via links from our Website.

  1. Children’s data

Our Website and services are aimed at business professionals and are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can delete it.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last updated” date at the top of this page, and we may also provide additional notice (for example, on the Website or by email, where appropriate).

We encourage you to review this Policy periodically to stay informed about how we process your personal data.

Facebook Instagram X-twitter

Copyright © 2025 Bizmark AI Ltd